| Fantastico is a 3rd-party cPanel add-on and | | | | maximum tickets user can have opened, accept |
| can be purchased and added to the standard | | | | attachments and limit size, pager alerts for |
| cPanel interface. Fantastico allows you to | | | | admin. |
| quickly install a variety of open-source | | | | |
| scripts. By selecting a script and providing | | | | · Support Logic: A support tickets system |
| some basic information for each, you can | | | | featuring multiple email addresses, admin |
| install a script within minutes. Fantastico | | | | staff/user panels, canned responses, HTML |
| is designed so that the script you install is | | | | tags support, email limit on a per user/day |
| always the newest available. | | | | basis, attachments. |
| | | | |
| Below is some of the scripts available for | | | | Discussion Boards |
| installation in Fantastico: | | | | |
| | | | · Invision Board: A widely-popular |
| Blogs | | | | open-source bulletin-board package, works |
| | | | well, simple user interface and admin panel, |
| · b2Evolution: A blog script featuring | | | | clean look, scales well, and can be |
| multiple blogs, categories/sub-categories, | | | | customized. |
| skins, search function, multiple languages | | | | |
| and search engines friendly URLs. | | | | · SMF: Elegant. Effective. Powerful. Free. |
| | | | SMF is all of the above. SMF is a |
| · Nucleus: A powerful blog script | | | | next-generation community software package |
| featuring multiple blogs, multiple authors, | | | | and is jam-packed with features, while at the |
| drafts, future posts and bookmarklets. | | | | same time having a minimal impact on |
| | | | resources. |
| · WordPress: A personal publishing tool | | | | |
| with focus on aesthetics and featuring | | | | E-Commerce |
| cross-blog tool, password protected posts, | | | | |
| importing, typographical niceties, multiple | | | | · CubeCart: An easy to use yet powerful |
| authors and bookmarklets. | | | | shopping cart featuring unlimited categories |
| | | | and products, multiple payment gateways, |
| Content Management | | | | downloadable products. The design is very |
| | | | easy to modify. |
| · Drupal: An advanced portal with | | | | |
| collaborative book, search engines friendly | | | | · OS Commerce: A power-user shopping cart |
| URLs, online help, roles, full content | | | | with a big variety of modules and support of |
| search, site watching, threaded comments, | | | | almost every payment gateway. |
| version control, blogging and news | | | | |
| aggregator. | | | | · ZenCart: Zen Cart is a free, |
| | | | user-friendly, open source shopping cart |
| · Mambo: A professional level yet easy to | | | | system. The software is being developed by |
| use CMS featuring inline WYSIWYG content | | | | group of like-minded shop owners, |
| editors, newsfeeds, syndicated news, banners, | | | | programmers, designers and consultants that |
| mailing users, links manager, statistics, | | | | think e-commerce could be and should be done |
| content archiving, date based content, 20 | | | | differently. |
| languages, modules and components. | | | | |
| | | | Image Galleries |
| · php-Nuke: One of the most popular | | | | |
| community-based portals with a big choice of | | | | · 4Images Gallery: Unlimited categories |
| languages and modules. | | | | subcategories, web-based and FTP images |
| | | | upload, auto-thumbnails, comments, send a |
| · SiteFrame: A straightforward CMS | | | | picture and rate a picture. |
| designed for rapid deployment of | | | | |
| community-based websites. Nice-looking | | | | · Coppermine: With categories and albums, |
| templates, oriented toward document-sharing, | | | | thumbnails and intermediate size pics, search |
| clean interface. | | | | feature, new and random pictures, user |
| | | | management and user comments. |
| Customer Relationships | | | | |
| | | | · Gallery: Featuring albums within albums, |
| · Crafty Syntax: A Live Help chat system | | | | thumbnailing specific picture area, captions, |
| featuring monitor your visitors, proactively | | | | rotate, reorder pictures and album mirroring. |
| open a chat session, multiple chat sessions, | | | | |
| referrer tracking, page view tracking, | | | | Mailing List |
| multiple operators, canned responses/images | | | | |
| URLs, multiple departments each with | | | | · PHPlist: A powerful mailing list |
| different icons, leave a message. | | | | featuring multiple mailing lists and |
| | | | attachments. |
| · Help Center Live: Very powerful | | | | |
| all-in-one help center including Live Help, | | | | Apart from the above scripts, Fantastico has |
| Support Tickets and FAQ. Features include | | | | a whole load of other scripts ranging from |
| unlimited operators/departments, monitor | | | | PHPAcution to WebCalendar. |
| visitors, initiate chat, collect visitor's | | | | |
| information, track visitor's footprint, auto | | | | If your hosting company uses cPanel with |
| save chat transcripts, canned messages, leave | | | | Fantastico, you will be able to add |
| a message, auto-assign tickets to operators, | | | | attractive features to your website free of |
| unlimited FAQ topics. | | | | charge by installing one or more of the |
| | | | scripts mentioned above. Without Fantastico, |
| · osTicket: Featuring email piping, pop3 | | | | it is still possible to add these features |
| login, unlimited email addresses, admin/staff | | | | but you will have to manually install and |
| user panels, avoid autoresponder loops, limit | | | | configure the scripts yourself. |