Business Needs vs. Network Performance: Critical Challenges Facing Network Managers

Networking is getting tougher. Networks must deliver5) More intelligent planning for and support of
a growing range of services, from ERP, CRM andbusiness growth Network managers constantly have
email to VoIP and web services applications, each ofto cope with change. They have to determine how
which has its own idiosyncrasies and requirements.increases in network utilization will affect application
Each new service introduced onto the networkperformance. They have to decide how to best
contends for available resources with every otherengineer the network to support business expansion,
service, impacting the network's ability to support there-organization or mergers and acquisitions. However,
business.they can only do so if they have an effective means
Meanwhile, the network itself is constantly changing.of performing capacity planning tasks and assessing a
New locations are added - some of which may be infull range of "what-if" scenarios. Such scenarios are
another country or on another continent. Equipmentalso critical for formulating realistic contingency plans
is upgraded and/or re-configured. New managementthat can ensure business continuity under a variety
and/or security tools may themselves impact serviceof possible conditions.
performance. Decisions about data centerLooking at these challenges, it quickly becomes
consolidation and business re-organization also affectevident that conventional production network
the network in different ways. All of this makes themanagement tools alone are no longer sufficient for
network a highly dynamic environment where eventoday's networking teams. These tools are great for
subtle changes can have a major, unforeseen impactmonitoring the production network and discovering
on application performance and availability.certain types of problems - but they don't enable
Yet business users expect this complex environmentnetwork managers to validate new technologies and
to be as reliable as electricity - despite the fact thatapplications before they're deployed on the
networking budgets are not being increased inproduction network. They also force network
proportion to these growing challenges. So networkmanagers to solve problems that should have been
managers can't simply over-provision networkaddressed in application design.
infrastructure to make sure every service has all theConventional tools aren't very helpful for
bandwidth it needs. Moreover, over provisioning maytroubleshooting intermittent and/or transient network
not even solve the problem and/or ensure theproblems either, since they don't provide a means of
required level of performance.reconstructing and analyzing such intermittent
That's why network managers are facing manyconditions. Nor do they help accelerate production
challenges, including:roll-outs, facilitate experimentation with "what-if"
1) Pinpointing potential network performance issuesscenarios, or support formulation of network
early in the development lifecycle Ideally, the impactcontingency plans.
of the network on a new application or serviceSo what's an overworked, under-resourced network
should be dealt with from the very beginning of themanager to do? The answer is to look at network
development process - when potential problems aremodeling technologies. These technologies provide an
much easier and less expensive to fix. Unfortunately,environment in which new applications, technologies
this is rarely the case. Problems with an application'sand problem-solving strategies can be safely and
"networkability" are typically discovered only after itsthoroughly evaluated. Because they allow an
roll-out into the production environment is initiated. Atapplication's network behavior to be fully validated
that point, it's usually too late to make any significantbefore it's deployed in the production environment,
changes in the application's design. So the problemthese technologies also empower network managers
gets pushed onto the shoulders of the networkingto perform more rapid, glitch-free roll-outs. Plus,
team. That's why, in '05, smart network managersmodeling technologies are uniquely able to provide
will focus on nipping these problems in the bud.insight into any number of "what-if" scenarios - so
2) Validating new or modified applications andnetwork managers can make plans for growth,
infrastructure before they are deployed in productioncorporate re-structuring and/or disaster recovery.
As the network becomes more complex and more"Empirical" modeling solutions offer today's network
critical to the day-to-day-operation of the business,management teams particularly excellent business
network performance related risks associated withvalue, because of their accuracy and relative ease of
application and infrastructure change are continuing toimplementation. This accuracy and ease is achieved
rise. In fact, some of the worst business interruptionsby running the actual applications against a model that
that companies have historically experienced haveuses captured conditions from the production
not been the result of unexpected equipment failure.environment. The result is a clear understanding of
They've been the unexpected consequence of athe user experience well ahead of deployment.
planned modification. Networking teams mustFor this and other network performance articles,
therefore implement change management bestwhite papers, and industry resources, please visit
practices in '05 that prevent them from having to putShunra at
out fires that they accidentally started themselves.About Shunra
3) Improved troubleshooting of intermittent/transientShunra's solutions empower organizations to address
network problems One of the most frustrating thingsservice level and performance concerns before
for a network manager is dealing with a problem thatrollout. The Shunra VE solution creates an exact
keeps disappearing before it can be adequatelyreplica of the production network environment,
understood and remedied. However, as the business'senabling IT professionals to safely develop, test and
tolerance for network interruptions continues to drop,experiment with applications and infrastructure before
these intermittent problems will become a biggerdeployment, and effectively plan for growth and
management issue. So this year, networkchange. Tailored for networking, performance and
management teams need to develop more effectivetesting professionals, and software developers,
methods for capturing transient network conditionsShunra VE facilitates collaboration across IT disciplines
and discovering the root causes of these problems.so IT organizations can quickly and more efficiently
4) Accelerated time-to-benefit for new and/oruncover and resolve problems before they impact
upgraded applications When C-level executives decidethe business. Over 1,500 leading enterprises and
to make investments in new applications andtechnology vendors worldwide are using Shunra's
services, they want to see those investments payaward-winning solutions including 3M, Boeing, Cisco,
off quickly. That's why the slow, staged productionDow Chemical, EMC, FedEx, General Electric, General
roll-outs of the past won't cut it anymore. Instead,Motors, JPMorgan Chase, Kelly Services, Merrill Lynch,
networking teams need to be able to quickly deployMotorola, Nestle, Pitney Bowes, and Vodafone.
new applications across the enterprise. This can onlyShunra's headquarters are located in New York City
happen if caution and uncertainty about the actualand Kfar Saba, Israel, with worldwide offices in the
behavior of these applications in the productionUK, Sweden and India. Shunra is also supported
environment is replaced by confidence and certaintythrough a global network of channel partners.
in '05.