Interpath Technologies Transactional Analysis Methodology For It Troubleshooting

g 11 years of troubleshooting high profile networkWe provide the platform for all IT teams to agree
& application performance issues across globalupon a process of resolution. Our deliverable is factual
enterprises up to 120,000 nodes--Interpathand incontestable.
Technologies Corporation developed its specializedLeadership — guidance — project
Network & Application performance Analysismanagement — diplomacy — have been
methodology.key components of our success — as well as
We have helped companies like IBM, ING-Directprotocol analysis skills. We coordinate our clients'
& Lucent Technologies find Resolution forEngineeringTeams around the world — with our
under-performing networks & applications.Analysts as focal points & primary diagnosticians.
Application & Network Performance AnalysisServer Consolidation or Virtualization frequently
requires Protocol Analysis tools, — Sniffercreates unexpected results — servers come
®, Ethereal ® WireShark ®. However, ittogether — but move away from users or
adds advanced methodical troubleshooting processesother components.
to--standard Protocol Analysis techniques.We diagnose global network application issues. We
Application & Network performance Analysisoften work through bridgecalls, WebEx ® or
addresses gathering & interpreting informationother remote media — enabling us to work
required for diagnosing & troubleshootingwith distributed teams simultaneously regardless of
network & application performance problems.location. We provide on-site Network &
An Application or Network may under-perform forApplication Performance Analysts as needed.
years — Application users & componentsMany client's have distributed versions of Sniffer
in different geographical locations — Application®, Ethereal ®, WireShark ®, or other
possibly multi-tiered.Protocol Analysis tools in place. If not, we can
Different IT departments convinced that the problemprovide them — or build them from
is not in their area. "Sniffing" skills alone--areOpen–Source protocol analysis software.
inadequate.Engineers go to training classes to learn
Application & Network performance Analysistroubleshooting or Application Performance Tuning
encompasses--all aspects of enterprise networking.Techniques — receive 5 to 20 days of intense
Application & Network Performance Analystinstruction — covering only a fraction of what
needs skills in interviewing, writing & diplomacy.is required – go back to their companies to
Interpath means flow of communication between allsolve serious problems – and often fail.
transaction components — Users, Servers,Tools like WireShark ®, Ethereal ® and
Switches, Routers, Operating Systems, SecuritySniffer ® were not to blame — you
devices, Database Protocol — anythingcan’t become a Network & Application
involved in executing a network or applicationPerformance Analyst in a few weeks. In addition to
transaction. Trouble can be anywhere along anlearning the prerequisite protocol analysis skills or tools
Interpath.like Sniffer ®, Ethereal ® WireShark®
Troubleshooting all OSI model layers — using— many years of training, practice and
tools like Sniffer ®, Ethereal ®, WireSharkexperience are needed to learn how to map an
® — technical interviews with clientInterpath--and create solid testing.
Subject Matter Experts and more— InterpathLearning how to handle power tools doesn’t
Technologies maps -- how the application movesteach you how to build a house. WireShark ®,
— between all its components —Ethereal ® Sniffer ® are power tools.
simultaneously. That is Interpath. TroubleshootingTraining in these tools is important — yet
network & application performance is a process,inadequate for troubleshooting an enterprise network
not a tool.or application. Learning the OSI model and network
Clear, technical documentation is critical to success.protocol tools doesn’t teach you to be a
Interpath Technologies presents results in technicalProtocol Analyst or Network & Application
& non-technical formats — includingPerformance Analyst.
protocol analyzer screen shots, spreadsheets,Troubleshooting is a science--an art and a field of
drawings, narratives — explaining causes ofexpertise--not a tool.
application or network issues.