| http-equiv="Content-Type" content="text/html; | | | | the needs of users, a standard operating software |
| charset=utf-8"> | | | | example Microsoft windows will be adopted in order |
| Abstract: | | | | to enable networking and communication in the |
| Information technology are evaluated using a score | | | | organization. |
| card which will be used to establish a portfolio | | | | Data warehouse: |
| Application Model Matrix which will be used in | | | | Storage of data is an important procedure and a |
| comparing the projects, some of the proposed | | | | standardized data base should be established, a |
| infrastructure projects for MDSCM include standard | | | | networked storage system should also be established |
| computing hardware and software, website and data | | | | in order to enable ease retrieval and storage of data. |
| warehousing. The website is the project with the | | | | Storage of information will aid in decision making and |
| highest likelihood to succeed and also will add value to | | | | also adoption of software that aid in decision making |
| the business. | | | | will help the company gain competitive advantage. |
| Introduction: | | | | Messaging system: |
| The following is a summary of the information | | | | A standard messaging system should be established |
| technology projects appropriate for the MDCM | | | | such as POP3 and this is appropriate given that |
| Company, IT infrastructure required include | | | | subsidiaries use outdated and differentiated |
| networking, standard computing hardware and | | | | messaging systems. The messaging system will help |
| software, data warehousing, messaging system and | | | | improve communication within the organization and |
| a website. A score card is also established in order | | | | with customers and suppliers. Employees and this will |
| evaluate each project and these scores are | | | | improve efficiency of consumer service delivery. |
| represented in a Portfolio Application Model Matrix. | | | | Website: |
| IT infrastructure: | | | | A website is also appropriate in that it will add value |
| Networking: | | | | to the products, enquiries and orders can be placed |
| This project involves the use of internet and | | | | online and this will reduce transaction costs, the |
| networking resources available to enable the sharing | | | | website should also include a list of products available |
| of information across the subsidiaries and also within | | | | and also should contain more information about the |
| the subsidiaries, networking will improve quality of | | | | company. This website will encourage consumer self |
| products given that it will enable sharing of | | | | service where consumers can visit the website, order |
| information with the various departments and | | | | products and pay online. |
| subsidiaries and therefore add value to products. | | | | Score card to evaluate each project |
| Computing hardware and software: | | | | Kraft established a score card to evaluate information |
| According to the case study the company different | | | | technology projects, this include evaluating projects in |
| hardware platform systems including AIX, UNIX, | | | | terms of their likelihood to succeed and value to the |
| Windows NT, windows 2000, adoption of a | | | | business, value to the business projects are |
| standardized operating system will help reduce both | | | | characterized by an increase in financial returns, |
| support costs and maintenance costs. This will enable | | | | projects that encourage customer focus, value |
| the company gain competitive advantage. | | | | added through an established supply chain, increased |
| Further investment in computer hardware and | | | | technological efficiency, knowledge advantage and |
| software will also be required whereby different | | | | work balance. |
| computing hardware will be used depending on the | | | | Likelihood to succeed is determined by the following |
| application of the users; however hardware that runs | | | | characteristics and they include existing technical |
| many varieties of operating systems is more | | | | standards, capacity and training in the organization, |
| appropriate. Existing hardware will also be used and | | | | complexity of the project, business alignment, and |
| additional hardware purchased to upgrade based on | | | | risk and management capability of the project. |