| The 800 Service Management System (SMS/800) is | | | | These fees include monthly recurring charges, per |
| a US based Operations Support System (OSS) that | | | | request charges and nonrecurring charges. |
| performs toll-free (800, 877, 888 and 866) number | | | | An example of a monthly recurring fee - a Resp Org |
| management. | | | | like AT&T, Verizon, or Qwest must pay 15.3 |
| Service providers (e.g. Qwest, Verizon) that assign | | | | cents per month for every toll free that they |
| toll-free numbers for use within the US and Canada | | | | actively route. This may not seem like much, but with |
| use the SMS/800 to verify the availability of toll-free | | | | approximately 23 million toll-free numbers in service, |
| number numbers, reserve them, establish routing | | | | Resp Orgs are paying over 42 Million dollars per year |
| records for customers, and download records to local | | | | (in monthly fees) to support the SMS/800 |
| exchange carrier Service Control Points (SCPs) to | | | | Infrastructure. |
| facilitate call processing. | | | | What is the technical Architecture of SMS/800? |
| Who is SMS/800? SMS/800 (Functions Tariff F.C.C. | | | | SMS/800 runs on an IBM Information Management |
| No. 1) is administered by the following Bell Operating | | | | System (IMS) interactive computer system. It |
| Companies (BOCs):o AT&T (was BellSouth | | | | supports IBM 3270 terminal on-line access, web |
| Telecommunications Inc./SBC Communications Inc.)o | | | | based on-line access, and batch processing and a |
| Qwest Corporationo Verizon Communications Inc. | | | | Mechanized Interface. |
| These BOCs jointly hold the tariff (a legal agreement | | | | Separate production, disaster recovery, and test |
| mandated by the FCC) stipulating conditions for Resp | | | | servers exist. Production sites include Unisys data |
| Org access to SMS/800 services and are responsible | | | | centers in Eagan, MN and Salt Lake City, UT. |
| for the SCP contracts as well. | | | | SMS/800 is available 24x7 except for planned |
| The listed companies are part of the SMS/800 | | | | downtime windows. |
| Management Team (SMT) - the SMT is comprised of | | | | What is the Next Generation SMS/800? |
| one member from each of the BOCs. The SMT is | | | | The industry is currently evaluating the deployment |
| responsible for the overall management of SMS/800. | | | | of a new SMS/800 system built with modern |
| The SMT is the final authority on all matters related | | | | hardware/software technology (Web Services |
| to the SMS/800. | | | | Interface, UNIX O/S, Client/Server, etc.) Potential |
| SMS/800 was originally developed by Bell | | | | hardware architecture features Sun Servers, EMC |
| Communications Research, Inc. (who are now known | | | | Storage, and Cisco switches. In addition to updating |
| as Telecordia Technologies). | | | | the infrastructure, different cost models and pricing |
| Who pays to keep SMS/800 running? | | | | structures are being evaluted. |
| Resp Orgs that use SMS/800 pay various fees to | | | | Originally scheduled for deployment in January 2006, a |
| support SMS/800 administration and maintenance. | | | | new schedule is still pending for deployment. |